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SKU
ES3246#2

Toms Womens Kelsey Boots - Taupe Grey

Toms Logo
RRP US$117.80 Now US$68.19
Save 42%
  • Includes Free UK Delivery*
In stock

The ladies Kelsey chelsea boot from Toms is simply stunning. With uppers made from premium quality leather and an easy pull on design with a heel pull tab, these ltr ankle boots are easy to get on and off. Inside is an Ortholite cushioned insole which offers great all day comfort and this leather pull on boot features a wedge heel standing at approximately 6.5cm. The outsole is made from hard wearing rubber for lasting wear. If your looking for a stylish and comfortable chelsea boot then the Kelsey is a great choice.

  • Leather upper
  • Textile lining
  • Ortholite footbed
  • Wedge heel
  • Pull on design
  • Rubber outsole
  • Heel height - 6.5cm
  • Model number 10015788
  • Toms UK authorised stockist

International

Unites States of America

DHL Express (3-7 working days), $27.00 (per 2 pairs), (actual price may vary due to live currency conversions)

Western Europe, Irish Republic

Royal Mail International Signed For & DHL Express $27.00 (per 2 pairs)

Rest Of The World

Royal Mail International Signed For & DHL Express $27.00 (per 2 pairs)

 

United Kingdom

2-3 Business Days - Free

Royal Mail 2nd Class Tracked (2-3 Business Days), Free (UK only)

Next Business Day

DHL or Royal Mail Special Delivery $6.99! (UK only)

 

 

Please Note: Next day orders placed after 2pm will be despatched the following business day. Next Working Day orders are delivered (Mon - Fri). If you place your order before 2pm on the Friday, they will be delivered on the following Monday, any orders placed after 2pm on the Friday or over the weekend will be delivered the following Tuesday.
PLEASE NOTE: Bank Holidays are not treated as a working day


DELIVERY EXCEPTIONS

We regret that we are unable to ship any orders to Israel or Indonesia

We regret that we are unable to ship any orders to BFPO or PO BOX addresses.

International Customers - Please Note :-Destinations located outside the EU may be subject to customs or import tax charges ('DHL shipping and handling fees'). mastershoe-myshu are not liable to pay these charges, it is the customers responsibility to research and pay any customs or importation fees. These fee's vary from country to country, any fees applied will normally be based on the total order value which is a legal requirement and is declared on every parcel.

We use DHL express for most international deliveries.

This is a tracked and signed for service and is normally with the customer in under 7 working days from placing the order. Sometimes as quick as 2-3.

However, if you live in a remote area we will have to use Royal Mail airmail tracked and signed for. This service normally delivers within 10/14 working days. All carriers do allow up to 28 working days to deliver internationally but this is only to cover such things as extreme weather/strikes etc. and in 99.9% of the cases the items are delivered in the above timescales.

Returns Policy
To return your purchase it must be returned in new condition (i.e. unworn) with the original box and swing tags, labels etc. The box MUST be repackaged securely by yourself (repackaging the box is not the couriers responsibility) inside a plastic bag or cardboard box and must not have any tape or labels stuck directly to the shoe box - Your return must also contain your original packing slip or a short note with your name and order number, within 30 days of it being delivered.
If you require an alternative product you will need to place a new order as your original will be refunded upon return. i.e. we do not operate an exchange service.
In instances where your return contravenes these conditions (i.e. damaged or defaced box) your return will be refused or incur a charge (at our discretion) to reflect the impact this will have on re-selling the product. Returns received outside of the return period, may be rejected or incur a 10% restocking fee at our discretion.
UK Returns Click to View
We understand the cost of returns can be quite high and therefore offer a £4.49 tracked and insured returns label using Royal Mail for all UK addresses. To take advantage of this service, simply Click Here and follow the instructions to purchase your returns label.
You can return 1 pair using 1 label - If returning more than 1 pair, you will need to purchase an additional return label due to the insurance cover only covering 1 pair per label.
Please note - Return labels are non-refundable, and we would recommend only purchasing after you have received your order and have decided you need to return it. i.e., we do not recommend purchasing a return label at the same time as your order is placed.
Email Us - [email protected]
All goods must be returned to:
Giles UK Ltd.
Unit 9A
Meadows Works
Court Street
Trowbridge
Wiltshire
United Kingdom
BA14 8BR
International Returns Click to View
If you are located outside of the UK, you have a couple of options for returning your order.
Option 1
You can return your order using your own means to the address below. Once the order is received back, we will refund you in full. We highly recommend using a tracked service to minimise any risk of the item becoming lost.

All goods must be returned to:
Mastershoe
Unit 9A Meadow Works
Court Street
Trowbridge
Wiltshire
United Kingdom
BA14 8BR

Please note, you MUST ensure you state on the customs declaration that this is a Return to Sender/Origin. If an item is returned and not declared as a Return to Sender and incurs customs charges, we will refuse to pay these charges and the item will be returned to you by the courier, once the retention period has passed.
Option 2
We may be able to arrange a DHL collection for you for £29.99 which may be cheaper than posting the item back by other means. To use this service please click here and follow the instructions.
Extended Christmas Returns Click to View
Extended Christmas Returns

Any order placed from the 1st October is valid for extended Christmas returns up until the 31st January the following year.

All returns must follow our normal returns policy.

Items with Possible Manufacturing Defects Click to View
Should you have concerns about a possible defect with your purchase, you will need to e-mail our customer service team at [email protected] , Please provide a detailed account and, if possible, photographs of the problem.
After receiving your e-mail, we may ask you to either:

- Return the product for inspection.
- Return the product for a like-for-like replacement.
- Return the product for a full refund.

In some cases, we may ask you to destroy the shoes and provide photographic evidence, rather than returning them to us.
If we have requested the item to be returned, we will provide you with a free return label. This label should be printed and securely attached to your return parcel.
When handing your return over to the post office, it is crucial to obtain a Proof of Postage receipt. Please retain this receipt until we have received your returned item.
We maintain the right to levy charges for the return postage if the defects are not related to manufacturing errors, or if items are sent back without prior communication with us.
It is important to note that returns should be made within a reasonable timeframe, specifically within 30 days following our approval of the return. Should you opt to return the item using your own method, please be aware that we cannot compensate for any postage expenses incurred.
The manufacturer's warranty is effective from the date of the original purchase and remains tied to that initial purchase date, regardless of any warranty replacement. This means that if you receive a replacement product under the warranty, the warranty period does not reset or extend; it continues to be calculated based on the original purchase date.
If you are outside of the UK and your order is being returned with a possible manufacturing fault, please contact us with all details and photos of the possible defect, and we will advise you on how to proceed with the return of your item/s.
Email Us - [email protected]
In-Store Purchases Returns Policy Click to View
VALID PROOF OF PURCHASE WILL BE REQUIRED

You may return your purchase to the store for a refund or exchange within 14 days from the date of purchase. All returns MUST be returned in brand new, unworn condition with the original box (where applicable).

We are sorry, we cannot offer a refund/exchange if:
  • You are unable to provide a valid proof of purchase
  • The item is returned worn
  • The item is returned with a damaged / defaced box
  • The item is returned without its original shoe box
WORN SHOES RETURNED UNDER COMPLAINT: Worn shoes returned under complaint will need to be inspected at the Head Office before a refund can be agreed/issued, this can take 2-3 working days. This does not affect your statutory rights.

Shoe Care

It's very important to care for and maintain your shoes and boots, to keep them looking their best and to avoid deterioration. May we recommend:

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Cherry Blossom Shoe Care Twin Brush Set Cherry Blossom Shoe Care Twin Brush Set
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Cherry Blossom Shoe Care Suede and Nubuck Multi Brush Cherry Blossom Shoe Care Suede and Nubuck Multi Brush
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